Shipping Policy

How your order works:

You place your order, we prepare and process it, then we ship it from our warehouse in Canada. 

Processing time will take anywhere from 1 to 3 business days.

When your package is on board for delivery you’ll get a shipment notification email. Your order is on the way!

 

Shipping Times and Prices

*Please note that these are shipping estimates not guarantees, shipping times can vary depending on the country

United States: Free untracked shipping on orders over 18$, or standard tracked/untracked shipping options, arrives in 4-9 business days

Canada: Free untracked shipping on orders over 18$, or standard tracked/untracked shipping options, arrives in 3-8 business days

UK & Eastern Europe: 12$ fixed shipping, arrives in 8-14 business days

Australia: 13$ fixed shipping, arrives in 12-18 business days

Western Europe: 17$ fixed shipping, arrives in 8-14 business days

Rest of World: 23$ fixed shipping, arrives in 12-18 business days

*SugarClaws is not responsible for any lost untracked packages. Once the item has been shipped, it is out of our control. Please upgrade your shipping option if you are worried about your order arriving safely. Feel free to message us if you have any issues with your order within 60 days following your shipping date. 

*SugarClaws is not responsible for any custom fees for international orders.

*All prices listed are in Canadian Dollars (CAD)